Comments on: Making Lemonade – Small Business Crisis Management http://www.1goodreason.com/blog/2008/07/14/making-lemonade-small-business-crisis-management/ Social and Digital Marketing for the New Reality Wed, 08 Sep 2010 13:08:32 -0500 http://wordpress.org/?v=2.8.4 hourly 1 By: Chris Kieff http://www.1goodreason.com/blog/2008/07/14/making-lemonade-small-business-crisis-management/comment-page-1/#comment-1538 Chris Kieff Fri, 25 Jul 2008 18:16:49 +0000 http://www.1goodreason.com/blog/?p=153#comment-1538 Thanks John for your comment and your participation. You're absolutely right, that's why I said that it's not about you or your business, but it's about the customer's feelings. Thanks, Chris Thanks John for your comment and your participation.

You’re absolutely right, that’s why I said that it’s not about you or your business, but it’s about the customer’s feelings.

Thanks,
Chris

]]> By: John Johansen http://www.1goodreason.com/blog/2008/07/14/making-lemonade-small-business-crisis-management/comment-page-1/#comment-1400 John Johansen Sun, 20 Jul 2008 02:49:49 +0000 http://www.1goodreason.com/blog/?p=153#comment-1400 Thanks for asking me to comment on this situation. As I mentioned in my email, I read your first post on this and also had to shake my head over the marketing tactics employed. One issue that surfaced for me as I was writing my response was the disconnect between making the neighborhood better and making money off the house. It's a trend that we see too often in Marketing -- ignoring the people receiving the message because you're too focused on the money. Thanks for asking me to comment on this situation. As I mentioned in my email, I read your first post on this and also had to shake my head over the marketing tactics employed.

One issue that surfaced for me as I was writing my response was the disconnect between making the neighborhood better and making money off the house. It’s a trend that we see too often in Marketing — ignoring the people receiving the message because you’re too focused on the money.

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